Nouvelle Esthetique – Simplifying Appointments for Patients and Doctors
Project Overview:
Nouvelle Esthetique approached me to design and develop a website for their healthcare and aesthetics practice that would allow patients to book appointments with doctors across various practice locations. In addition to the core website design, I integrated an advanced booking system that enables patients to schedule appointments and pay for services online. This functionality not only simplifies the process for patients but also includes an appointment management system that allows doctors to be informed of new bookings, approve them, and manage their schedules efficiently.
Key Features Implemented:
- Custom Website Design: I developed a clean and professional website that reflects Nouvelle Esthetique’s aesthetics and healthcare services, focusing on accessibility and ease of use for patients. The design is simple and intuitive, making it easy for users to navigate and find information about services, doctors, and practice locations.
- Online Booking System: A comprehensive online booking system was implemented, allowing patients to:
- Schedule Appointments: Patients can select their desired doctor, service, and location, and choose an available time slot for their appointment.
- Payment Integration: The booking system is integrated with a secure payment gateway, allowing patients to pay for their appointments online during the booking process.
- Location-Based Options: Patients can view the available practices and book an appointment at the location that is most convenient for them.
- Appointment Management for Doctors: The system includes features that allow doctors to:
- Receive Booking Notifications: Doctors are notified in real-time when a patient books an appointment.
- Approve or Decline Appointments: Doctors can review incoming appointments and approve or decline them based on their availability or any other criteria.
- Manage Their Schedules: Doctors have access to a calendar view that allows them to manage their schedule efficiently, block off times for unavailability, and see all upcoming appointments at a glance.
- Responsive Design: The website is fully responsive, ensuring that users can access it across various devices, including desktops, tablets, and smartphones. This accessibility helps patients book appointments from anywhere, at any time.
- Doctor & Practice Information: The website includes dedicated sections for doctors and practice locations, where patients can view details about each doctor’s specialties, practice hours, and contact information.
Challenges and Solutions:
- Booking System Customization: The booking system needed to handle multiple locations and different services offered by the doctors. I customized the system to ensure patients could easily navigate through the options and select the appropriate service and location.
- Appointment Approval & Schedule Management: The appointment management system was tailored to allow doctors to efficiently approve bookings and manage their schedules, ensuring that they remain in control of their availability. The system was built to send timely notifications to both doctors and patients, helping to avoid scheduling conflicts.
- Payment Integration: The secure payment gateway integration was thoroughly tested to ensure a smooth and secure transaction process during appointment booking. Multiple payment methods were integrated to provide flexibility for patients.
Outcome:
The result is a professional, user-friendly website that allows patients to easily book and pay for appointments online. The booking system has streamlined operations for the practice, reducing manual work for staff while improving the patient experience. Doctors can now manage their appointments with ease, thanks to the real-time booking notifications and approval system, ensuring a smooth flow for both patients and the practice.
Technologies Used:
- WordPress
- Booking System Plugin (e.g., Bookly or Amelia)
- Stripe/PayPal (Payment Gateway Integration)
- Elementor (Website Design and Development)
Explore the Website:
To see the website in action, visit Nouvelle Esthetique