Nafees Sweet Centre

Seamless EPOS & delivery integration QR code menu for in-store dining

Modernized Nafees Sweets Centre with a website featuring EPOS integration, food delivery platforms, and QR code menus.

Nafees Sweets Centre – Digitizing the Sweet & Restaurant Experience in Manchester

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Project Overview:

Nafees Sweets Centre, a renowned restaurant in Manchester famous for its authentic traditional food, sought to enhance its online presence and improve customer experience by digitizing its services. I was tasked with creating a modern website that not only showcased their menu but also supported various integrations, such as EPOS systems and third-party food delivery platforms. In addition to the website development, I assisted with social media management to boost their online visibility.

Key Features Implemented:

  1. Custom Website Design: I developed a vibrant and visually appealing website that reflects Nafees Sweets Centre’s unique offerings. The website is designed to be easy to navigate, allowing customers to quickly explore the full menu, special offers, and other services.
  2. Food Menu with QR Code Integration: To modernize the in-store dining experience, I created a digital version of the food menu that can be accessed via a QR code. When customers visit the store, they can scan the code with their phones to instantly view the menu, eliminating the need for physical menus and making updates easier.
  3. EPOS System Integration: I integrated Nafees Sweets Centre’s website with their existing EPOS (Electronic Point of Sale) system, allowing seamless management of orders, inventory, and transactions. The EPOS system ensures that all online and in-store orders are synchronized, simplifying the restaurant’s operations.
  4. Third-Party Delivery Integration: To expand their reach, I integrated Uber Eats and Deliveroo directly into the website. This allows customers to place delivery orders from Nafees Sweets Centre’s website, ensuring a smooth experience while increasing their presence on popular delivery platforms.
  5. Social Media Management: In addition to the technical aspects of the website, I assisted Nafees Sweets Centre in managing their social media presence. This included creating content, scheduling posts, and engaging with followers on platforms like Instagram and Facebook to promote their products and services.
  6. Responsive Design: The website is fully responsive, ensuring that customers can access it on any device, from desktops to smartphones. This flexibility enhances user experience and makes it easy for customers to browse the menu, place orders, and explore the restaurant’s offerings on the go.

Challenges and Solutions:

  • EPOS and Delivery Integration: Ensuring that the EPOS system was fully integrated with Uber Eats and Deliveroo required close coordination with third-party platforms. I tailored the system to allow seamless communication between the EPOS and the delivery services, ensuring smooth operations.
  • QR Code Menu: Implementing the QR code-based digital menu required optimizing the website’s mobile experience to ensure customers could easily view and navigate the menu on their smartphones.

Outcome:

The result is a sleek, modern website that provides a comprehensive digital experience for Nafees Sweets Centre’s customers. The integration of the EPOS system and delivery platforms has streamlined operations, while the QR code menu enhances the in-store dining experience. The social media management efforts have also improved customer engagement and online visibility.

Technologies Used:

  • WordPress
  • EPOS System Integration
  • Uber Eats & Deliveroo API Integration
  • QR Code Menu System
  • Social Media Management Tools
  • Elementor (Website Design and Development)

Explore the Website:

To see the website in action, visit Nafees Sweets Centre